Electrical Troubleshooting and Repair in Greater Rochester Area
Need safe, fast electrical troubleshooting and repair now? Lon Lockwood Electric fixes shorts, tripped breakers, dead outlets, and more. Serving the Greater Rochester Area, including Rochester, Webster, and Penfield. We are an Eaton Certified Contractor with BBB A+ standing and an industry-leading warranty program, backed by a 4.9 rating from 1,494 reviews. Members of our Service Partner Plan receive priority scheduling and 10% off repairs. Call 585-766-4702 or schedule online today.
Why Choose Us
What Our Customers Say
"Prompt, courteous, friendly, helpful, efficient—everything you want to troubleshoot an electrical issue."
"He quickly diagnosed the problem and completed the repair efficiently at a reasonable price."
"Fixed my problem super quick and did a bunch of other things I needed done."
Answers to Common Questions
View All FAQsWhy Is My Light Switch Not Working Even Though Breaker Is Not Tripped?
A light switch can stop working even if the breaker isn’t tripped due to a failed switch, a loose wire connection, a tripped upstream GFCI, or a bad light fixture/bulb. Dimmers can also fail. If you see scorch marks or the switch feels hot, stop and call a licensed electrician in Rochester or Webster.
Quick checks:
- Replace the bulb and test the fixture.
- Press RESET on nearby GFCI outlets (bath, garage, exterior).
- Try the other half of a switched outlet.
- Avoid opening the panel.
Updated: 2025-12-28 00:00:00
Need help in Macedon, NY? Call 585-206-7390 or book online.
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Most often, the outlet is downstream of a tripped GFCI, the receptacle has failed, a loose connection exists, or the outlet is half‑switched by a wall switch. Lon Lockwood Electric can troubleshoot GFCI/AFCI issues and repair or replace outlets and wiring. If you see scorch marks or the outlet feels hot, stop using it and call for service. Same‑day and emergency service are available in Rochester, NY.
Quick checks:
- Find and press Reset on GFCIs in bathrooms, kitchen, garage, basement, or exterior.
- Try both top/bottom plugs and flip nearby wall switches.
- Check for flickering lights, hot outlets, or scorch marks.
Updated: 2025-12-28 00:00:00
Need help in Rochester, NY? Call 585-206-7390 or book online.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKSEx1cGVTMnM3cG53RRAB!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEJHLupeS2s7pnwE%7CCgwI-fjuwAYQqO3XrwE%7C[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNbE5tZGN3EAE!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgIDMlNmdcw%7CCgwInfjtkQYQyP27tAM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2bW9Ib0lnEAE!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgIDvmoHoIg%7CCgwI-o-RuwYQsIq28wE%7C?hl=en-GB[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5cUlXSDlnRRAB!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgIC9qIWH9gE%7CCgsIzLuErwYQoLi8BQ%7C?hl=en-US[4] https://www.lonlockwoodelectric.com/electrical-services[5] https://www.lonlockwoodelectric.com/warranties/[6] https://www.lonlockwoodelectric.com/service-area/webster[7] https://www.lonlockwoodelectric.com/service-area/penfield/[8] https://www.lonlockwoodelectric.com/service-area/greece/What causes flickering lights in my home and how to fix them?
Flickering lights usually mean an electrical problem that needs a licensed inspection. In our Rochester and Webster service areas, we often find a loose neutral in the panel, damaged or frayed wiring, or a breaker or panel issue. We offer same-day and emergency troubleshooting, and Service Partner Plan members get priority scheduling, a yearly safety inspection, and 10% off repairs.
- If breakers trip or outlets are hot, stop using the circuit and call.
Updated: 2025-12-28
Need help in Macedon, NY? Call 585-206-7390 or book online.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKSEx1cGVTMnM3cG53RRAB!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEJHLupeS2s7pnwE%7CCgwI-fjuwAYQqO3XrwE%7C[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNbE5tZGN3EAE!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgIDMlNmdcw%7CCgwInfjtkQYQyP27tAM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2bW9Ib0lnEAE!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgIDvmoHoIg%7CCgwI-o-RuwYQsIq28wE%7C?hl=en-GB[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5cUlXSDlnRRAB!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgIC9qIWH9gE%7CCgsIzLuErwYQoLi8BQ%7C?hl=en-US[4] https://www.lonlockwoodelectric.com/electrical-services[5] https://www.lonlockwoodelectric.com/warranties/[6] https://www.lonlockwoodelectric.com/service-area/webster[7] https://www.lonlockwoodelectric.com/service-area/penfield/[8] https://www.lonlockwoodelectric.com/service-area/greece/What causes a light switch to stop working but light stays on?
A light that stays on when you flip the switch usually means the switch failed closed or the light is wired to constant power. Loose or miswired connections can bypass the switch. Smart or dimmer switches can stick on. In 3-way circuits, a miswired traveler can keep power on. We offer same-day troubleshooting and repair in Rochester-area homes.
- If the switch is warm or crackling, turn off the breaker.
Updated: 2025-11-05 00:00:00
Need help in Mendon, NY? Call (585) 494-7000 or book online. "He found the problem very quickly and had it rectified in no time." — John F.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4ODhTZGRREAE!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgICx88SddQ%7CCgwIgLe-owYQwKumqgE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0MS03OElREAE!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgIDt1-78IQ%7CCgwIprKPrgYQ-LmE2gM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4dGRiZ0hREAE!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgICxtdbgHQ%7CCgwIuoCvowYQ0NuR3gE%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzaHFIQ1h3EAE!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgID3hqHCXw%7CCgwIyI3YuQYQsNmysQI%7C?hl=en-GB[4] https://www.lonlockwoodelectric.com/service-area/panorama/[5] https://www.lonlockwoodelectric.com/service-area/walworth/[6] https://www.lonlockwoodelectric.com/service-area/greece/[7] https://www.lonlockwoodelectric.com/service-area/brighton/What Are the 7 Steps of Electrical Troubleshooting I Should Follow?
Follow these seven steps to troubleshoot safely and effectively at home.
- Turn off the power at the breaker and verify it is off.
- Note what’s not working and when it fails (switch, outlet, light, or fan).
- Check breakers for trips and reset GFCI/AFCI outlets.
- Look for warning signs: flickering lights, scorch marks, or hot outlets.
- Test with a known‑good bulb/device and a non‑contact voltage tester.
- Tighten accessible connections at the device; avoid damaged cords or backstabs.
- If the fault returns, schedule a licensed electrician for diagnosis and repair in Rochester or Webster.
Updated: 2025-12-28 00:00:00
Need help in Macedon, NY? Call 585-206-7390 or book online.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKSEx1cGVTMnM3cG53RRAB!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEJHLupeS2s7pnwE%7CCgwI-fjuwAYQqO3XrwE%7C[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNbE5tZGN3EAE!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgIDMlNmdcw%7CCgwInfjtkQYQyP27tAM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2bW9Ib0lnEAE!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgIDvmoHoIg%7CCgwI-o-RuwYQsIq28wE%7C?hl=en-GB[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5cUlXSDlnRRAB!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgIC9qIWH9gE%7CCgsIzLuErwYQoLi8BQ%7C?hl=en-US[4] https://www.lonlockwoodelectric.com/electrical-services[5] https://www.lonlockwoodelectric.com/warranties/[6] https://www.lonlockwoodelectric.com/service-area/webster[7] https://www.lonlockwoodelectric.com/service-area/penfield/[8] https://www.lonlockwoodelectric.com/service-area/greece/How much does it cost to rewire a whole house professionally?
Whole-house rewiring costs vary by home and are confirmed after an in-home evaluation and a written estimate. Final price depends on home size, existing wiring condition, panel capacity, access, and any code upgrades. In the Rochester and Webster area, our licensed, background-checked electricians perform professional rewiring and coordinate needed inspections. Service Partner Plan members receive 10% off electrical services. Rewiring is backed by a 5-year labor warranty and a 1-year parts warranty.
Updated: 2025-12-28 00:00:00
Need help in Macedon, NY? Call 585-206-7390 or book online.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKSEx1cGVTMnM3cG53RRAB!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEJHLupeS2s7pnwE%7CCgwI-fjuwAYQqO3XrwE%7C[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNbE5tZGN3EAE!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgIDMlNmdcw%7CCgwInfjtkQYQyP27tAM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2bW9Ib0lnEAE!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgIDvmoHoIg%7CCgwI-o-RuwYQsIq28wE%7C?hl=en-GB[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5cUlXSDlnRRAB!2m1!1s0x0:0x720eaf087ee63540!3m1!1s2@1:CIHM0ogKEICAgIC9qIWH9gE%7CCgsIzLuErwYQoLi8BQ%7C?hl=en-US[4] https://www.lonlockwoodelectric.com/electrical-services[5] https://www.lonlockwoodelectric.com/warranties/[6] https://www.lonlockwoodelectric.com/service-area/webster[7] https://www.lonlockwoodelectric.com/service-area/penfield/[8] https://www.lonlockwoodelectric.com/service-area/greece/How much does it cost to replace an electrical panel?
Exact pricing for an electrical panel replacement depends on an on-site inspection. A licensed technician will confirm costs after evaluating panel size, condition, and any needed upgrades. We handle related meter/service updates and take care of all permits while coordinating directly with inspectors. Panel upgrades or replacements from Lon Lockwood Electric include a 20-Year Warranty. Same-day and emergency service may be available in Rochester and Webster. Financing options are available for larger projects.
Updated: 2025-12-10 00:00:00
Need help in East Rochester, NY? Call (585) 494-7000 or book online.
"Electrician, Shane, showed up on time, analyzed the problem and made the repair." — Bill G.
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Home wiring repair costs vary by the fault, access, and parts, and are confirmed after an on-site diagnostic. A licensed Lon Lockwood Electric technician will assess the circuit, identify hazards, and confirm pricing before work begins. Same-day and emergency service are available in Rochester and Webster. Service Partner Plan members save 10% on electrical services and receive yearly safety inspections for $9.99/month. Work we install carries a 5-Year Labor Warranty and a 1-Year Parts Warranty on devices we supply.
Updated: 2025-11-25 00:00:00
Need help in Webster, NY? Call (585) 494-7000 or book online.
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You can replace a basic light switch yourself, but the safest, code‑compliant choice is to hire a licensed electrician. Lon Lockwood Electric repairs and installs switches and dimmers, offers same‑day and emergency service, and backs installed work with a 5‑year labor warranty. We’re licensed to work in Rochester and serve nearby areas like Webster and Victor.
- Turn off the correct breaker before touching any wiring.
- Stop and call if you see bent or frayed wires or signs of heat.
- If a breaker trips or the issue returns, have a pro troubleshoot.
Updated: 2025-12-19
Need help in West Bloomfield, NY? Call (585) 494-7000 or book online.
"...everything you want when you need someone to troubleshoot an electrical issue. Highly recommend!" — Betsy W.
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Where We Work
What areas do you serve for electrical troubleshooting and repair?
We serve the Greater Rochester Area, including Rochester, Webster, and Penfield. See the full list of communities we visit below.